Collection Executives

Job Location: Dehradun / Rishikesh / Mussoorie

Position: Collection Executive

Experience: 0-1 Yrs


High school diploma; Associate’s/Bachelor’s degree is a plus

Role description

  • Monitor accounts to identify outstanding debts.
  • investigate historical data for each debt or bill.
  • Find and contact clients to ask about their overdue payments.
  • Take actions to encourage timely debt payments.
  • Process payments and refunds.
  • Resolve billing and customer credit issues.
  • Update account status records and collection efforts.
  • Report on collection activity and accounts receivable status.
  • Proven experience as a Collection Specialist or similar role.

  • Key Skills

  • Knowledge of billing procedures and collection techniques (e.g. skip tracing).
  • Working knowledge of MS Office and databases.
  • Comfortable working with targets.
  • Patience and ability to manage stress.
  • Excellent communication skills (written and oral).
  • Skilled in negotiation.
  • Problem-solving skills.

  • Good to Have

    General Traits

    The incumbent should display following traits

  • Must be a team player
  • Good analytical and problem solving skills.
  • Must possess good communication skills; written and oral
  • Self-motivated individual.

  • Salary: Up to 1.2 Lakh per annum